Frequently Asked Questions

Orders & Payments

How do I place an order?
Simply browse our collection, select your size, and click "Add to Cart". When you're ready, proceed to checkout and follow the steps to complete your purchase.

What payment methods do you accept?
We accept bKash, Nagad, Rocket, bank transfers, and cash on delivery (COD) for orders within Bangladesh.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. Please contact us immediately via WhatsApp or email if you need to make changes.

Shipping & Delivery

How long does delivery take?
Delivery within Dhaka typically takes 1–2 business days. Outside Dhaka, delivery takes 3–5 business days.

How much does shipping cost?
Shipping costs are calculated at checkout based on your location. We offer free shipping on orders above a certain amount — check our current promotions for details.

How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email. You can use this to track your delivery.

Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery for unused items in original condition. Please visit our Return & Refund Policy page for full details.

How long does a refund take?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Sizing

How do I find my size?
Check our Size Guide for detailed measurements. If you're between sizes, we recommend sizing up for a more comfortable fit.

Do your clothes run true to size?
Our clothing generally runs true to Bangladeshi standard sizing. We recommend checking the size guide measurements for the best fit.

Products

Are your products authentic?
Yes! All products sold at Tarif Clothings are 100% authentic and quality-checked before shipping.

How do I care for my clothes?
Care instructions are included on the label of each garment. Generally, we recommend washing in cold water and air drying to maintain quality.